REFERENCE NUMBER: LTK61309109370X Please use this ticket number in any correspondence with us. SUBJECT: Help me please
Dear Valued Player,
Thank you for contacting us.
Upon checking on your account, it appeared that it is not yet email verified. This must be the reason why you are unable to join a tournament and play. Thus, kindly reply to this email so I know you got it, then I will manually email verify your account.
Please feel free to contact us if you have any additional questions.
Sincerely,
CS Leah
Customer Support Representative
In case this email does not fully answer your question, or you would like to contact us for any reason, simply reply to this email.